How to Kick Off an Innovation Project « NKY Small Business Development

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- Managing Workers in Family-Owned Firms
  Growing family businesses must implement organizational culture and invest in employee training and team-building, says Frank Hoy, business professor at Worcester Polytechnic Institute. He discusses developing loyalty by sharing the company's startup story
- Before You Automate Business Tasks
  Automating processes such as collections and follow-up on sales prospects can help small companies cut costs and increase revenues. But automation must be done thoughtfully, so that relationships aren't undermined, says Clate Mask, CEO of Infusionsoft
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How to Kick Off an Innovation Project

Posted on July 6, 2009 by danielelongo

To build consumer loyalty, Office Max launched a study of what women look for when they buy office supplies
(By Jessie Scanlon, BusinessWeek).